Returns & Exchanges

Made-to-order products

Street Program products are custom-produced after purchase. Because each item is made specifically for your order, we do not accept returns or exchanges for:

• Ordering the wrong size or color
• Changing your mind
• Buyer's remorse
• Minor differences in color caused by screens or production
• Products that have been worn, washed or altered

Damaged, defective or incorrect items

Customers must report damaged, defective, misprinted or incorrect products within 7 days after delivery. To help us review the claim quickly, please include:

• Order number
• Description of the problem
• Clear photographs of the item
• Clear photograph of the packaging when relevant

Resolution

After reviewing the claim, Street Program may offer a replacement, refund or another reasonable resolution based on the situation.

Do not send returns without approval

Customers should not mail products to Street Program or Tapstitch unless they receive written return instructions. Unauthorized returns may not be accepted.